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How to Get The Most Out of Your Ottawa Tutoring Account

When you register with Ottawa Tutoring, you get an account that is specialized to you and your tutoring plans! These accounts are run through Teachworks, which is a well known business management software for educators and is incredibly user-friendly. We have outlined the major features that come along with your account so that you can take full advantage of all its perks and benefits.


Manage Your Invoices & Billing Details

One of the major benefits of your Ottawa Tutoring Account is being able to access your invoices, payments, credit notes, refunds and package balances at any time. By selecting the "Billing" tab and then the "Transactions" option, all of this information is presented in a clear and concise manner, making it easy to stay organized and up to date on all things tutoring. For more details, you can click the name of a record to see the full invoice, payment, credit note or refund. If you’ve purchased packages, you can go to the "Billing" tab and then select "Packages" to view your package balances. This page will show you how many lessons have been purchased, scheduled or used and will also indicate any overages in red. In addition, processing online payments has never been easier since you can add credit card details to your profile which allows you to easily pay your invoices right from your account.


Customize Your Profile

Creating and customizing your profile makes for an easy auto-fill login and helps us to better serve you! Once you’ve logged into your account, you can go to the “Profile” tab and click the “Edit” link to update your details. You'll be able to update fields such as your first and last name, your email address, which subjects you're interested in, your contact numbers, notification preferences and more. A great way to ensure you never miss a lesson is by enabling the automatic SMS lesson reminders that are sent directly to your cell phone after you add your telephone number!


Easily Book & Keep Track Of All Your Lessons

With your Ottawa Tutoring account, you can easily view all past and upcoming lessons by selecting the "Calendar" tab. Through this tab, you can also join and view your online classroom at any time which makes for an easy one-click connection for lessons and to

review past sessions and notes. You can even request lessons directly from the calendar by clicking on a time slot, or you can go to "Calendar" and then "Request Lesson". There you can toggle to the “Week” or “Day” view and select any of the available time slots (all unavailable dates will be greyed out). If there are any scheduling conflicts, they will pop-up on your screen and notify you. After you’ve submitted your request, you will receive an email from us at Ottawa Tutoring that will indicate whether the request was approved, modified or declined. To speed up the booking process, you can click the "Login" link to login to your Ottawa Tutoring account and your information will be automatically pre-filled.


We hope you found these tips helpful and you choose to utilize your Ottawa Tutoring account to its fullest extent! If you have any further inquiries about Teachworks, feel free to read their guide here.

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